General

Independent Service Provider Parts Information – ISPPI

Independent Service Provider Parts Information – ISPPI

The new Daimler AG EPCnet system, ISPPI, contains the exact same parts information available to Mercedes-Benz dealers worldwide.

March 2019 | By | Reply More
Certified Collision Centers Offer Timely, Convenient, Top-Quality Collision Repair

Certified Collision Centers Offer Timely, Convenient, Top-Quality Collision Repair

This program was developed with one goal in mind: to provide valued Mercedes-Benz customers with a seamless and satisfying after-collision repair experience.

March 2019 | By | Reply More
Water Watch

Water Watch

Should I be adding regular tap water to my antifreeze, or is there a better choice?

December 2018 | By | Reply More
Antifreeze: The Chemistry Behind the Genuine Article

Antifreeze: The Chemistry Behind the Genuine Article

Mercedes-Benz chemical engineers and metallurgists have worked out the fine points of this, and would not be overjoyed to know you’ve been putting something non-specified in your customer’s vehicles.

December 2018 | By | Reply More
StarTuned September 2018

StarTuned September 2018

In this issue: ABS Update This safety essential is changing all the time.  Make sure you understand newer systems and how they’re integrated with other features. Eliminating Intake Tract Deposits Especially with direct injection, carbon build-up here is becoming a big issue.  What does Mercedes-Benz recommend? Wholesale Team Spotlight: Stefanie Schweigler Stefanie and her team […]

September 2018 | By | Reply More
Wholesale Team Spotlight: Stefanie Schweigler

Wholesale Team Spotlight: Stefanie Schweigler

Stefanie and her team exist for one purpose — to make it faster, easier, and more profitable for you to buy your replacement parts from your local dealership’s parts department.

September 2018 | By | Reply More
Yet Another Great Benefit for Independent Repair Shops

Yet Another Great Benefit for Independent Repair Shops

StarRewards, a brand-new program that pays you to buy parts from your local Mercedes-Benz dealership’s parts department.

September 2018 | By | Reply More
StarTuned June 2018

StarTuned June 2018

In this issue: Do You Understand the Science Behind BlueTEC?; Restoring the Beauty of Mercedes-Benz Carbon Fiber Components; Fuel Pump Diagnosis and Replacement; XENTRY and OBD II – Go Deep; Wholesale Team Spotlight: Al DiFranco; Mercedes-Benz StarParts

June 2018 | By | Reply More
Mercedes-Benz StarParts – New Parts Line Launched

Mercedes-Benz StarParts – New Parts Line Launched

The all-new StarParts line from Mercedes-Benz offers ISPs competitive pricing and enhanced profit margins

June 2018 | By | Reply More
Wholesale Team Spotlight: Al DiFranco

Wholesale Team Spotlight: Al DiFranco

Based out of MBNA’s Atlanta headquarters, Al heads up the 13-person Parts Assistance Center. DiFranco thrives on being a problem solver. His motto? “We play to win.”

June 2018 | By | Reply More