General

StarTuned June 2018

StarTuned June 2018

In this issue: Do You Understand the Science Behind BlueTEC?; Restoring the Beauty of Mercedes-Benz Carbon Fiber Components; Fuel Pump Diagnosis and Replacement; XENTRY and OBD II – Go Deep; Wholesale Team Spotlight: Al DiFranco; Mercedes-Benz StarParts

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Mercedes-Benz StarParts – New Parts Line Launched

Mercedes-Benz StarParts – New Parts Line Launched

The all-new StarParts line from Mercedes-Benz offers ISPs competitive pricing and enhanced profit margins

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Wholesale Team Spotlight: Al DiFranco

Wholesale Team Spotlight: Al DiFranco

Based out of MBNA’s Atlanta headquarters, Al heads up the 13-person Parts Assistance Center. DiFranco thrives on being a problem solver. His motto? “We play to win.”

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How Do My Parts Get Here?

How Do My Parts Get Here?

Ordering replacement parts for a customer’s Mercedes-Benz is as easy as calling the helpful parts professional at your local dealership’s parts department.

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7G-DCT (724.0) Care & Maintenance

7G-DCT (724.0) Care & Maintenance

It’s strong, but needs some care to stay that way.

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Ron Resnick

Ron Resnick

Rather than simply a trainer, Ron considers himself a coach/consultant, working with parts professionals in exploring ways to provide even faster, more accurate, and more affordable solutions for their wholesale and retail customers.

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Why You Need XENTRY

Why You Need XENTRY

Here’s the short answer: So you can perform virtually every diagnostic, service, and programming task that a dealership can perform.

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Using WIS Efficiently

Using WIS Efficiently

While the Mercedes-Benz Workshop Information System may be intimidating at first, stick with it and you’ll find that it’s ALL in there.

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Bill Mohrmann

Bill Mohrmann

Bill comes from a background that includes after-sales positions with other European and Asian auto makers as well as an aftermarket supplier of replacement parts for various European marques.

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CAN Bus Review

CAN Bus Review

We’ll go through a brief introduction to CAN, and then focus on what’s most important: troubleshooting.

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